Guard House Phone Number (803) 802-1090
Homeowners – All Homeowners will receive two (2) transponders per home at no charge at closing. If you have purchased a resell, you will most likely not receive one as they are not easily transferable. Please stop by the Business cabin to receive your transponders. Additional or replacement transponders may be purchased for an additional $50 each payable by check to Tree Tops HOA. There is a limit to four (4) per address. See the installation instructions provided with your transponders.
Visiting Guests (frequent/daily) – Guests may use an access code on the keypad. The 4-digit number is the same 4-digit number shown on your transponder. Please note only one of the 4-digit numbers assigned to you will work on the keypad. We suggest limiting these codes for use by daily visitors…. home health care givers, family members, housekeepers etc. Homeowners are responsible for any Guest they grant access to the community. When using the keypad, please press # and then the four digit code.
Visiting Guests – Guests will be able to dial up Homeowners by last name on the keypad directory. The phone number you provide for the Transponder system is the number that will activate the gate opening. When you answer your phone you push 9 and that will auto-open the gate.
Visiting Guests or Delivery – Delivery by food services, parcel deliveries, furniture deliveries, contractors etc will need to check in with the Gate Guard. A temporary daily pass will be provided. Please call the Gate Guard at 803-802-1090 to inform them of an expected delivery.
Overnight/Long Term Visiting Guests – Will need to check in at the Guard Gate and receive a temporary longer term pass. This pass must be returned by the Homeowner upon the date of expiration.